A proud royal heritage
Historic roots brought to life with warm British hospitality & theatrical dining experiences.
Creating a healthier environment
Meet our team
Led by General Manager Adam Lake, with 24 years of service, our team is made up of a family of passionate people, with each staff member being committed to giving their very best. We are proud to be a part of the family-owned and run Red Carnation Hotel Collection and our warm, inclusive ethos embraces every aspect of our guests’ experiences.
Our differences
We are honoured that our guests choose to stay with us again and again. Every one of our team offers remarkably considerate service and discrete attention to detail. From freshly-cut flowers in the suites to personalised gifts for special occasions, it is no surprise that guests often remember the names of our staff and ask after them when they return.
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Extraordinary experiences
We pride ourselves on our local relationships, and carefully design remarkable experiences for guests. Our in-house whisky tasting is a gleeful gallop around the globe led by our expert mixologist, either in the elegant Terrace Bar or in the intimate surroundings of the book-lined library. Or take a fascinating insider’s tour of Burlington Arcade, London’s original shopping venue dating back to 1819, guided by the Beadles, the oldest and smallest police force in the world.
Delicious dining
Exhale and relax after a busy day of exploring London in the warm, intimate surrounds of Butlers Restaurant. Renowned for serving London’s best Dover sole, filleted right at your table, our Executive Chef Nathan Hindmarsh offers an enticing range of delicious dishes that make the most of organic, seasonal British ingredients – from salmon smoked by H.Forman & Son, London’s oldest smokery, and classics such as roasted Orkney scallops and venison Wellington, to our famous signature dishes.