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Family Experience Manager

Our dedicated Family Experience Manager is on hand to help you with any requests you may have to make your stay with us even more memorable. Their knowledge of our wonderful multigenerational experiences allows us to provide creative suggestions for activities and arrange special family experiences for you to enjoy. Our little guests can even enjoy their very own children's check-in at our front desk. No request is too large and no detail too small.

Exclusively for our youngest guests


  • Travel cot (upon request)
  • Baby kit - including moisturising cream and wipes, talc and a duck for bath time

Children under 12 years:

  • Child size bathrobe and slippers
  • Activity colouring books and pencils when dining in the restaurant
Chandelier illustration  

The Hotel Nanny

Our Reservations team will happily assist with organising a fully qualified in-house nanny service should you require it when booking your room, with our established partnership with The Hotel Nanny - the only premium nanny service in the UK created exclusively for the luxury hotel industry.

This bespoke service is tailored to your needs, allowing you to enjoy the best of both worlds – time together as a family along with time alone knowing your children are well looked after.